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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Meka Tucker

February 20, 2024

5  out of  5 rating by Meka Tucker
"I couldn't let the day go by without me bragging on your Account Representative Kris Kahrs. He was so professional and caring . You can tell that he loves his job but also cares about his customers too."
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Corliss Cooper

October 13, 2023

5  out of  5 rating by Corliss Cooper
"The customer service is exceptional. My Mom is with this agent, and the staff worked diligently to get her coverage confirmed and sent to her place of residency. Thank you and great job!"
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Roger Thomas

October 11, 2023

5  out of  5 rating by Roger Thomas
"Got a quote and saved several hundred dollars per year on home and car insurance."
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Cory Pilcher

October 8, 2023

5  out of  5 rating by Cory Pilcher
"I've been with them for a few years now and will continue with this office even tho I have some closer. The people are great here"
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Billy Snyder

June 4, 2023

5  out of  5 rating by Billy Snyder
"Very friendly and helpful staff. Got a good rate on my policy"
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Danieliza Diaz

July 13, 2022

5  out of  5 rating by Danieliza Diaz
"Very professional staff always helpful. Were amazing during tornado in 2020."
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prince mckinney

March 26, 2022

1  out of  5 rating by prince mckinney
"If I could give less than 0 I would. Poor and untimely communication from the staff and office. Further, they don't stand by their commitments and their policy. The worst mistake I ever made was getting state farm insurance and dealing with this branch. I would highly advise anyone against going to them and or seeking l dealing with them. The good neighbor thing is only a marketing gimmick as they would rather make commercials with celebrities than to do right by the hard working families."
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Aubrey Satterfield

November 4, 2021

5  out of  5 rating by Aubrey Satterfield
"Wonderful Place!!! I guarantee this is the best place for you to be!"
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marty smith

November 2, 2020

5  out of  5 rating by marty smith
"Friendly agent and staff, providing knowledgeable attention to my insurance needs."
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Amy Adams

February 3, 2020

5  out of  5 rating by Amy Adams
"The entire crew is always very helpful and they stay on top of things for me. Aaron you have some great girls helping you out! 👍👍"
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French Moore

November 28, 2019

5  out of  5 rating by French Moore
"One of the best agent in the insurance industry."
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Jeremy Moore

November 3, 2019

3  out of  5 rating by Jeremy Moore
"It's an insurance company. We've all dealt with them. This one is very similar to the rest of them. Decent people. But they just want their money every month."
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Christian Palomera

August 13, 2019

5  out of  5 rating by Christian Palomera
"Great service! I'm glad that I have insurance through this company! There's never a problem that's too small or too big for this agency."
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Franklin Taylor

May 1, 2019

5  out of  5 rating by Franklin Taylor
"I love some differences than other insurances. they help me lot and good offer"
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Allison Satterfield

April 15, 2019

5  out of  5 rating by Allison Satterfield
"Aaron and his staff are so helpful and always looking out for what is best for us, they know what works for us and always put the customer first. Going into the office is always a treat since everyone knows who you by name and make it their mission to make you feel welcome."
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Nelson Ovalle

April 12, 2019

5  out of  5 rating by Nelson Ovalle
"If I could give 10 stars I would but I can't. Number 1 in customer service, great staff and a very friendly family oriented environment!"
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Melissa Tackett

March 30, 2019

5  out of  5 rating by Melissa Tackett
"While shopping around for insurance (auto and renters), I called Lee Stockwell for a quote. We were moving from Tennessee and he was willing to help me get rates for the area of Georgia I was moving to. He went way above & beyond expectations to get me everything I needed. We had an issue trying to obtain renters insurance in Georgia due to a claim we had a couple years back and he tried everything in his power to get around it. If you are looking for someone who will go the extra mile to try and help, Lee Stockwell is the guy! It's hard to find this kind of customer service these days and speaks volumes about a company. 10 stars in my book! Thank you for all your efforts!"
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kevin toney

March 27, 2019

5  out of  5 rating by kevin toney
"Great customer service and a very professional atmosphere!! My State Farm Agent Autumn is the best and I am pleased with all that they do as a whole!! 😃😃"
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Anthony Ellis

March 27, 2019

5  out of  5 rating by Anthony Ellis
"Very informative and helpful when needed"
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Carol Dempsey

March 26, 2019

5  out of  5 rating by Carol Dempsey
"The staff was very professional and nice and helpful with my life insurance and renters insurance highly recommend"
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Dave Guyselman

March 26, 2019

5  out of  5 rating by Dave Guyselman
"Aaron and his staff are very knowledgeable and friendly. He understands my insurance needs very well. I’m always impressed with his ability to be able to give me options when it comes to my State Farm policies. I get the best coverage and save money too. He really is “like a good neighbor”."
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Kathleen Swartzentruber

March 26, 2019

5  out of  5 rating by Kathleen Swartzentruber
"Aaron and his staff truly put their clients first. When looking for a company for homeowners insurance they went above and beyond my expectations making sure that we would get all the benefits we could with this insurance company. Definitely recommend !"
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Sarah Rooker

March 26, 2019

5  out of  5 rating by Sarah Rooker
"A great place to go to and friendly staff members!"
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March 26, 2019

5  out of  5 rating by johnnap
"I have had my home, auto, and life insurance with Aaron Franklin’s office for over 12 years! The office staff is so accommodating and knowledgeable! I never have to worry about my concerns and needs being taken care of. Aaron is the absolute BEST! He cares about his customers as individuals and does all he can to make sure their futures are protected. I’ve had many offers to change my insurances but never even consider it. I intend to give him the same loyalty that he has extended to me and my family. Anytime someone asks for insurance recommendations, I always direct them to Aaron Franklin’s State Farm office."
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Kayla Raines

March 26, 2019

5  out of  5 rating by Kayla Raines
"Everyone that I have dealt with at Aaron Franklin - State Farm has been very helpful and friendly."